Privacy Policy

Welcome to Nevolat Healthcare (“we”, “us”, “our”).
This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from https://nevolathealthcare.co.uk.

We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect and process the following types of personal and technical data:

  • Contact details: name, phone number, and email address

  • Delivery and billing information: shipping and payment addresses

  • Order and transaction details: product purchases, payment confirmation

  • Communication records: email correspondence, messages, or support requests

  • Technical data: IP address, browser type, device information, and usage logs

How We Use Your Information

We use your data to provide and improve our services, including:

  • Processing and fulfilling your Nevolat Healthcare orders

  • Providing order updates and customer support

  • Responding to your queries or requests

  • Improving our website’s performance and user experience

  • Meeting our legal and regulatory obligations

We do not sell, trade, or rent your personal data to any third parties.

Sharing Your Information

Your information may be shared only with trusted third-party partners who assist us in operating our business. These include:

  • Payment gateways (for secure payment processing)

  • Courier and logistics services (for product delivery)

  • IT and web hosting providers (to maintain website functionality)

All third parties are carefully selected and are required to handle your information securely, confidentially, and only in accordance with our instructions.

Data Security

We take data protection seriously and use advanced security measures to safeguard your information, including:

  • SSL encryption across our website to secure data transmission

  • Restricted data access to authorised personnel only

  • Regular reviews and updates to our cybersecurity systems

Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your data (where legally applicable)

  • Object to certain processing activities

  • Withdraw consent for marketing or communication at any time

To exercise these rights, please contact us at:
📧 sales@nevolathealthcare.co.uk

Cookies

Our website uses cookies to enhance your browsing experience, analyse traffic, and improve performance.
You can manage or disable cookies in your browser settings at any time. Please note that disabling cookies may affect some website functionality.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy — including meeting legal, accounting, or regulatory requirements. Once this period expires, your data is securely deleted or anonymised.

Policy Updates

We may update this Privacy Policy from time to time to reflect new practices, regulations, or improvements. The revised version will be posted on this page with an updated effective date.

Contact Us

If you have any concerns, queries, or requests regarding your data or this Privacy Policy, please contact:

Nevolat Healthcare
📧 Email: sales@nevolathealthcare.co.uk
🌐 Website: https://nevolathealthcare.co.uk